Refund policy

Last updated: October 16, 2026

Returns

You may request a return within 14 days of delivery. Items must be unused and in their original packaging.

To start a return, email jeyjune6@gmail.com with your order number. We will reply within 2 business days with the return instructions. Please do not send items back without contacting us first, as returns sent without approval cannot be accepted.

If your item arrives damaged or incorrect, contact us within 14 days of delivery with a photo and we will send a replacement or a full refund.

Return shipping costs are paid by the customer, except for damaged or incorrect items.

Damages and issues

Please inspect your order when you receive it and contact us immediately if an item is defective or damaged, or if you received the wrong item.

Exceptions and non-returnable items

Some items may not be eligible for return, as stated in the return terms above or on the product listing, website, or in-store at the time of purchase.

Exchanges

Refunds

We will notify you after we receive and inspect your return and let you know whether the refund was approved. If approved, you will be refunded to your original payment method, unless otherwise stated. Your bank or payment provider may need additional time to process and post the refund.

If you do not see your refund within a reasonable period of time since your refund was approved, contact us.

This policy does not limit any rights you may have under applicable consumer protection laws, including rights that may apply if goods are defective, not as described, not delivered within the required or agreed timeframe, or otherwise do not comply with applicable law.

Contact

To request a cancellation, start a return, inquire about a return, ask about an exchange or report damaged items, please contact us at jeyjune6@gmail.com.